Terms and Conditions

Learn the rules for using our website and services

This website was created and is owned by Coreli, and its use is governed by these Terms of Use.

Coreli is also properly registered with the Health Regulatory Entity (ERS) under number E179129 under the entity Liliana Celina Alves Pires.

Acceptance of terms of use

By accessing this website, the user accepts the Terms of Use described here.

Session Cancellation Policy

To ensure the proper functioning of the schedule and access to our services for other users, all cancellations or requests for time changes must be made at least 24 hours in advance of the scheduled time of the session.

Cancellations notified with less than 24 hours notice, as well as no-shows without warning, will result in a charge of 25% of the value of the missed session, an amount that will be settled at the next consultation.

Emergency situations or serious unforeseen circumstances (for example, sudden acute illness, accident, hospitalization or death of a close family member) will be analyzed on a case-by-case basis and may constitute an exception to this policy, provided they are properly notified as soon as possible. By scheduling a session, the user declares that they are informed of and agree to this cancellation policy, acknowledging that the reserved time corresponds to a work schedule specifically blocked for them.

Access to the website

The use of this website does not require the provision of personal data. However, if you wish to request clarifications, subscribe to newsletters or schedule an appointment, you should provide us with some data, including your name, email address or phone number. The data will be processed under the terms set out in the Privacy Policy, available on this website.

Coreli has the exclusive right at any time to:

  • Suspend, partially or totally, access to the website (particularly in management, maintenance, repair, alteration or modernization operations)
  • Close, permanently or temporarily, partially or totally, at any time, at its discretion, the website or any of the services, without prior notice.

Amendment of terms of use

Coreli has the right, at any time, without prior notice and with immediate effect, to modify, add, update or delete, in whole or in part, these Terms of Use. The website user should periodically consult this page of these Terms of Use in order to confirm whether updates or changes have been made. In the event that you do not agree with any of the rules of the Terms of Use, you should not use the website.

Website Usage

The website must be used by the user in a responsible, prudent and careful manner, and should not disrupt or degrade the continuity, integrity and quality of its resources and functionality. The user acknowledges that their use of the website is at their own risk and is solely responsible for any damage caused to their system and/or computer equipment or other damages or losses, including loss or damage of data, resulting from the use of materials, content or information obtained in any way through the website.

Intellectual Property Rights

The user acknowledges that the website, its structure and layout, the selection, organization and presentation of its content, including its functionality and software used, as well as the brands, logos and symbols presented on the website, are the property of Coreli. Furthermore, the user acknowledges that the content of this website (texts, images, graphics, sound and animation) is protected by intellectual property rights.

As the manager of the design, layout and all information on the website, Coreli may, at any time, update, modify or delete any content, services, options or functionality.

The user may also not transmit, publish, modify, copy, sell, use or distribute any information, material or image without prior authorization from Coreli.

Information

The information provided on this website is essentially intended to clarify and inform users about aspects relating to the activity and services provided by Coreli.

Liability and Warranties

The website was developed by Coreli with the interests of its users in mind, with the aim of making its work known. However, we do not guarantee that the Website or any functionality available on it will meet any needs and expectations you may have or serve your specific purposes. For example, the information provided on the Website does not constitute any clinical opinion, so it is recommended to consult a properly qualified healthcare professional whenever the user needs more specific advice.

Coreli will not be responsible for errors that may occur due to system irregularities, failure (temporary or permanent) of the website, nor will it be responsible for any damages resulting from misuse or the inability to use the Website.

Validity of terms and conditions of use

If any part or provision of these Terms of Use is not enforceable or conflicts with applicable law, the validity of the remaining parts or provisions will not be affected.

Clarification of Questions

For more information about our legal conditions, please send us your clarification request via email to geral@coreli.pt.

Complaints Book

You can access the online complaints book at:

www.livroreclamacoes.pt

Also read our Privacy Policy

Read Privacy Policy

Have Questions?

Get in touch with us if you have any questions about our privacy policy or terms of use.